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We are worldwide. We offer global coverage thanks to our local presence. When you deliver to all parts of the world you must be able to service a customer wherever they are. In over 40 years of international distribution, we have set up an experienced and highly efficient network of agents. They are able to intervene at any time, so that your equipment is kept constantly at its most efficient and your productivity at its best.

We also provide remote technical assistance free of charge, so if you feel a phone call is enough to answer your immediate requirement, please call us on:+39 0546 633883

This service is available in the following languages:

  • ????????
  • deutsch
  • english
  • español
  • français
  • italiano
  • português
  • român?

Job opportunities

Go to the list of vacancies


Via Deruta, 2 - 48018 Faenza (RA) Italy
tel + 39 0546 633811
fax +39 0546 46638

Customer care

Spare parts, retrofits, BSC (best service contracts)

tel +39 0546 633838

Martina Nati - Simona Rustignoli
Skype: customer_care_prati_2

Worldwide sales

Chiara Prati: Middle East, Pacific Area

David Benerecetti: Est Europe, Spain, Scandinavia, Latin America

Claudia Fabbri: Center and West Europe, Africa e North America

Technical support

tel +39 0546 633883
Skype: tech_service_prati