{"id":2265,"date":"2019-07-30T12:35:01","date_gmt":"2019-07-30T10:35:01","guid":{"rendered":"https:\/\/www.praticompany.com\/services\/"},"modified":"2025-09-03T17:48:55","modified_gmt":"2025-09-03T15:48:55","slug":"services","status":"publish","type":"page","link":"https:\/\/www.praticompany.com\/fr\/services\/","title":{"rendered":"Services"},"content":{"rendered":"

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\u00c0 l’\u00e9coute de vos besoins<\/h2><\/div>

Nous estimons que chaque client est unique et que nous pouvons apprendre de chaque exigence particuli\u00e8re. De cette fa\u00e7on, nous nous concentrons sur ce qui apporte de la valeur \u00e0 votre investissement, vous permettant de tirer profit en peu de temps de notre capacit\u00e9 \u00e0 adapter nos solutions \u00e0 vos exigences. Nous offrons un large \u00e9ventail de services pour r\u00e9pondre \u00e0 chaque demande, du design personnalis\u00e9<\/strong> au service apr\u00e8s-vente<\/strong>.<\/p>\n<\/div>

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Machines
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Installation et
\nformation<\/p><\/h4><\/div>

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Services
\nfinanciers<\/p><\/h4><\/div>

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Assistance
\ntechnique<\/p><\/h4><\/div>

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Logistique<\/h4><\/div>
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PRATI
\nProCare<\/h4><\/div>
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Machines personnalis\u00e9es<\/h2><\/div>

Chaque machine que nous cr\u00e9ons est configur\u00e9e selon les exigences exactes de nos clients. En partant d’un concept de\u00a0modularit\u00e9<\/strong>, chaque module est \u00e0 m\u00eame de fonctionner de fa\u00e7on totalement ind\u00e9pendante. Afin de mettre \u00e0 niveau la machine et d’inclure une nouvelle fonction de traitement, il est possible d’int\u00e9grer un nouveau module \u00e0 moindre co\u00fbt. Si n\u00e9cessaire, les modules peuvent \u00e9galement \u00eatre enlev\u00e9s ou d\u00e9sactiv\u00e9s.<\/p>\n<\/div>

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Machines personnalis\u00e9es<\/h2><\/div>

Chaque machine que nous cr\u00e9ons est configur\u00e9e selon les exigences exactes de nos clients. En partant d’un concept de\u00a0modularit\u00e9<\/strong>, chaque module est \u00e0 m\u00eame de fonctionner de fa\u00e7on totalement ind\u00e9pendante. Afin de mettre \u00e0 niveau la machine et d’inclure une nouvelle fonction de traitement, il est possible d’int\u00e9grer un nouveau module \u00e0 moindre co\u00fbt. Si n\u00e9cessaire, les modules peuvent \u00e9galement \u00eatre enlev\u00e9s ou d\u00e9sactiv\u00e9s.<\/p>\n<\/div>

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Installation et formation<\/h2><\/div>

En qualit\u00e9 de fournisseurs de solutions \u201ccl\u00e9s en main\u201d nous sommes heureux de vous aider lors de l\u2019installation<\/strong>\u00a0et de vous guider \u00e0 travers de\u00a0courtes s\u00e9ances de formation<\/strong>\u00a0au sein de votre entreprise. Con\u00e7u de fa\u00e7on \u00e0 \u00eatre le plus simple possible, le mat\u00e9riel est g\u00e9n\u00e9ralement rapide \u00e0 installer et quelques instructions simples suffisent \u00e0 ce que les agents se familiarisent avec toutes ses fonctions.<\/p>\n<\/div>

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Installation et formation<\/h2><\/div>

En qualit\u00e9 de fournisseurs de solutions \u201ccl\u00e9s en main\u201d nous sommes heureux de vous aider lors de l\u2019installation<\/strong>\u00a0et de vous guider \u00e0 travers de\u00a0courtes s\u00e9ances de formation<\/strong>\u00a0au sein de votre entreprise. Con\u00e7u de fa\u00e7on \u00e0 \u00eatre le plus simple possible, le mat\u00e9riel est g\u00e9n\u00e9ralement rapide \u00e0 installer et quelques instructions simples suffisent \u00e0 ce que les agents se familiarisent avec toutes ses fonctions.<\/p>\n<\/div>

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Services financiers<\/h2><\/div>

Dans un monde o\u00f9 la flexibilit\u00e9 s’\u00e9tend jusqu’aux aspects financiers d’un investissement \u00e0 long terme, nous sommes pr\u00eats \u00e0 d\u00e9finir des\u00a0conditions de paiement personnalis\u00e9es<\/strong>\u00a0pour r\u00e9pondre au mieux \u00e0 chacune de vos attentes. Notre service financier \u00e9tudiera chaque cas afin de trouver une solution adapt\u00e9e \u00e0 chacune des parties.<\/p>\n<\/div>

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Services financiers<\/h2><\/div>

Dans un monde o\u00f9 la flexibilit\u00e9 s’\u00e9tend jusqu’aux aspects financiers d’un investissement \u00e0 long terme, nous sommes pr\u00eats \u00e0 d\u00e9finir des\u00a0conditions de paiement personnalis\u00e9es<\/strong>\u00a0pour r\u00e9pondre au mieux \u00e0 chacune de vos attentes. Notre service financier \u00e9tudiera chaque cas afin de trouver une solution adapt\u00e9e \u00e0 chacune des parties.<\/p>\n<\/div>

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Logistique<\/h2><\/div>

Notre exp\u00e9rience internationale nous permet de g\u00e9rer l’ensemble de la logistique d\u00e8s que la machine est pr\u00eate \u00e0 sortir de l’usine. Nous nous chargeons de toutes les\u00a0t\u00e2ches administratives<\/strong>\u00a0n\u00e9cessaires et de la\u00a0documentation<\/strong>\u00a0et, en cas d’exigences sp\u00e9ciales, nous disposons d’une \u00e9quipe de sp\u00e9cialistes \u00e0 m\u00eame de vous proposer la meilleure solution. Pr\u00e9venez-nous en temps voulu et nous organiserons l’exp\u00e9dition<\/strong>, la\u00a0couverture d’assurance<\/strong>\u00a0et la\u00a0livraison<\/strong>\u00a0directement aupr\u00e8s de votre \u00e9tablissement.<\/p>\n<\/div>

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Logistique<\/h2><\/div>

Notre exp\u00e9rience internationale nous permet de g\u00e9rer l’ensemble de la logistique d\u00e8s que la machine est pr\u00eate \u00e0 sortir de l’usine. Nous nous chargeons de toutes les\u00a0t\u00e2ches administratives<\/strong>\u00a0n\u00e9cessaires et de la\u00a0documentation<\/strong>\u00a0et, en cas d’exigences sp\u00e9ciales, nous disposons d’une \u00e9quipe de sp\u00e9cialistes \u00e0 m\u00eame de vous proposer la meilleure solution. Pr\u00e9venez-nous en temps voulu et nous organiserons l’exp\u00e9dition<\/strong>, la\u00a0couverture d’assurance<\/strong>\u00a0et la\u00a0livraison<\/strong>\u00a0directement aupr\u00e8s de votre \u00e9tablissement.<\/p>\n<\/div>

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Assistance technique<\/h2><\/div>

Une \u00e9quipe d\u00e9di\u00e9e, appel\u00e9e INNOTECH<\/strong>, est au service de nos clients, chez Prati, l\u2019assistance client et le service apr\u00e8s-vente sont une priorit\u00e9 absolue.
\nNous nous engageons \u00e0 fournir des r\u00e9ponses rapides et efficaces \u00e0 chaque demande d\u2019assistance \u2014 qu\u2019il s\u2019agisse de la fourniture de pi\u00e8ces de rechange et de nouveaux composants, ou de l\u2019intervention d\u2019un technicien sp\u00e9cialis\u00e9, quel que soit l\u2019endroit o\u00f9 vous vous trouvez.
\nLe service client fait partie int\u00e9grante de notre technologie, et constitue une valeur essentielle de notre culture d\u2019entreprise.<\/p>\n

Pour garantir une connexion permanente et un support continu, nous avons d\u00e9velopp\u00e9 FASTLANE<\/strong>, notre plateforme d\u2019assistance technique en ligne, disponible 24h\/24 et 7j\/7 partout dans le monde.
\nLes clients disposent d\u2019une page personnelle regroupant tous les d\u00e9tails de leurs machines et peuvent demander une assistance en seulement trois \u00e9tapes simples.
\nLa plateforme est propos\u00e9e avec un tarif annuel fixe par machine et permet un suivi en temps r\u00e9el des demandes d\u2019assistance, offrant une transparence totale, quel que soit le fuseau horaire.<\/p>\n

Un petit investissement pour une grande valeur : r\u00e9duction des temps d\u2019arr\u00eat, assistance experte et constante, et une plus grande tranquillit\u00e9 d\u2019esprit dans la gestion des op\u00e9rations.<\/p>\n<\/div>

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Assistance technique<\/h2><\/div>

Gr\u00e2ce \u00e0 notre r\u00e9seau mondial de bureaux, de distributeurs et d’agents pr\u00e9sents \u00e0 l’\u00e9chelle locale, nous vous garantissons des r\u00e9ponses dans les plus brefs d\u00e9lais. En \u00e0 peine\u00a048 heures<\/strong>, nous sommes en mesure de fournir de nouveaux composants ou d’envoyer un technicien sp\u00e9cialis\u00e9 n’importe o\u00f9 dans le monde, en r\u00e9duisant au minimum les temps d’arr\u00eat de machine. Nous offrons \u00e9galement \u00e0 nos clients une\u00a0assistance \u00e0 distance<\/strong>\u00a0en plusieurs langues, afin de trouver une solution imm\u00e9diate \u00e0 leurs probl\u00e8mes. Ce service t\u00e9l\u00e9phonique est gratuit. Composez le\u00a0+39 0546 633883<\/strong>.<\/p>\n<\/div>

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PRATI ProCare<\/h2><\/div>

Une association de comp\u00e9tences, d’exp\u00e9rience, de travail d’\u00e9quipe et de technologies pour vous aider \u00e0 atteindre vos objectifs et \u00e0 les tenir efficacement sur le long terme.
\nDes technologies intelligentes qui s’unissent pour vous offrir une simplicit\u00e9 d’utilisation, des \u00e9conomies de co\u00fbts et un service d’assistance efficace.
\nR\u00e9sultat : un partenariat de haut niveau, qui r\u00e9pond toujours pr\u00e9sent.<\/p>\n<\/div>

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PRATI ProCare<\/h2><\/div>

Une association de comp\u00e9tences, d’exp\u00e9rience, de travail d’\u00e9quipe et de technologies pour vous aider \u00e0 atteindre vos objectifs et \u00e0 les tenir efficacement sur le long terme.
\nDes technologies intelligentes qui s’unissent pour vous offrir une simplicit\u00e9 d’utilisation, des \u00e9conomies de co\u00fbts et un service d’assistance efficace.
\nR\u00e9sultat : un partenariat de haut niveau, qui r\u00e9pond toujours pr\u00e9sent.<\/p>\n<\/div>

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